Mission City Federal Credit Union is committed to making available financial products and services that will enable you to meet your financial needs and reach your financial goals. Protecting personal information and using it in a manner consistent with your expectations is a high priority for everyone associated with our credit union.

As a member of our credit union, you also have a responsibility to safeguard your financial information.

As part of our commitment, we have implemented the following privacy policy.

Information We Collect and Share About You

By providing to you financial products and services, this necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we share information and have entered into agreements with nonaffiliated third party financial service providers and other companies that provide either a service to us or any additional financial products for you to consider.

We may also disclose information about you under other circumstances as permitted or required by law. These disclosures typically include information to follow your authorized instructions, process transactions on your behalf, conduct our operations, or protect the security of our financial records.

MCFCU does not knowingly collect, maintain, or use personal information from its website about children under age 13.  If a person sends personal information to us through any online service and identifies themselves as being under the age of 13, we will only use that information to respond directly to that child or to notify the parents.  We will not retain such information without parental consent.

If you visit our web site or send e-mail, MCFCU will collect and store all information in a safe and sound manner. We will use this information only in accordance with the principle set out in this policy and will not be sold to any third parties.

If you link to other web sites from our pages, you will be leaving our site and we are not held responsible for any information which may or may not be gathered at that linked site. You should review the privacy policies posted on those web sites for more information.


Choice/Opt-Out

We could or may change our privacy policy by giving you notice as required by law.

At any time, you may exercise your choice by contacting the credit union in the event you may feel uncomfortable with your information being shared with our business partners or if nonpublic personal information collected by us is considered incorrect.

If you have any questions or concerns about our privacy policy, our site or your account, please e-mail us at: info@missioncityfcu.org or call (408) 244-5818 or toll-free at 1 (888) 361-1894. You may also write to us at Mission City FCU, 1391 Franklin Street, Santa Clara, CA 95050.